Privacy Policy last updated: 28 May 2026

1. Introduction:

AS Estate & FM is committed to protecting the privacy and personal data of our clients, website visitors and partners.

This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website or our services

2. Data Controller:

AS Estate & FM operates in the United Kingdom and is the data controller for the personal data processed in connection with our property management, facilities management and related services.

3. Information we  collect:

We may collect and process the following types of personal data:
- Contact details (such as name, email address, phone number)
- Property details relevant to the services requested
- Service request information and communication history
- Billing and payment information where applicable

We collect this information when you:
- Submit a service request through our website
- Contact us by phone, email or contact form
- Enter into a contract with us for our services

4.

How We Use Your Information:

We use your personal data to:
- Provide and manage our property and facilities management services
- Respond to your enquiries and service requests- Communicate with you about appointments, updates and service changes
- Manage billing, payments and accounting
- Comply with our legal and regulatory obligations
We do not sell your personal data to third parties.

5. Client Consent and Publication of Information:

We will not publish, display or share any client information, property details, testimonials, images or other content on our website or marketing materials without the client’s explicit prior consent. Any content that identifies a client, their property or their business will only be used after we have obtained clear permission from the client, and only for the specific purposes agreed.

6. GDPR Compliance and Your Rights:

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws. We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure. Under GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data, where applicable
- Object to or restrict certain types of processing
- Request transfer of your data to another provider (data portability) We are committed to ensuring there is no breach of GDPR.
If a data incident occurs, we will follow our internal procedures and, where required, notify the relevant supervisory authority and affected individuals in line with legal requirements.

7. Data Retention we keep your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, to comply with legal, accounting or reporting requirements, or to resolve disputes.

8. Sharing Your Information we may share your personal data with trusted third parties only when necessary to:- Deliver our services (for example, specialist contractors or service providers)- Comply with legal obligations or respond to lawful requests all third parties are required to respect the security of your personal data and to process it in accordance with data protection law. 

9. Cookies and Website UsageOur website may use cookies or similar technologies to improve user experience and understand how the site is used. You can usually set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the site may not function properly without cookies.10. Contact UsIf you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your GDPR rights, please contact us at:

AS Estate & FM.

Email: info@asestatefm.co.uk

Phone: 07707717292.

Changes to This Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Please review this page periodically to stay informed about how we protect your information.